Service Desk Analyst

Our electricity network spans between the Waimakariri and Rakaia rivers and stretches from Banks Peninsula to the foot of Arthur’s Pass.  Building, maintaining and operating this network in a safe and reliable way is vital to ensure our community receives a safe and resilient supply of energy into the future. 

 The Service Desk Analyst will deliver exceptional service to consumers of all IT services and is responsible for the deployment, configuration and maintenance of devices and applications that support our line-of business, asset management and operational systems.

 This role focuses on providing first level IT Support to our people, including investigating, identifying and resolving faults as well as an underlying issues.


 The Candidate

To be successful in this role you will be an excellent communicator and team player. You’ll have strong attention to detail and enjoy working as part of a team

 You will also have:

  • A relevant tertiary qualification and/or equivalent industry experience
  • Sound understanding of: corporate devices; Microsoft Client OS and applications; managing user accounts via Active Directory; Office 365; networked printing and networking.
  • 2 Years’ + experience providing customer support in a service desk environment
  • Strong problem solving and analytical skills


About Orion

Orion plays a vital role in supplying electricity to our communities in Canterbury. We seek diversity of thought, and encourage an inclusive and flexible working environment.  This, together with our adaptable approach positions us well for the future. We are committed to the health, safety and wellbeing of our people and we seek to engage, build strong relationships and work together to create the best outcomes. With a strong commitment to our community, we continually strive towards a sustainable future that can be shared by all.


To submit your application, click "Apply Now" below, and submit a cover letter along with your resume.

Closing date:  11 June 2020

Full time

Job no: EOAI02185

Location: Christchurch

Closing Date: Thursday, 11 June 2020